FAQ
A. What is an online consultation?
An online doctor consultation happens over an online doctor chat, call, or video call. This enables you to talk to doctors online without having to search or locate a clinic or hospital near you. You can now opt for an online medical consultation by simply selecting a doctor from various specialties from the comfort of your home, without dealing with the hassle of waiting in traffic or long queues.
B. How do I do an online consultation?
The steps to talk to a doctor online are simple
- Contact us by visiting our website or downloading the MFine app for doctor consultation
- Choose your symptoms or select a specialist doctor to consult. You can even consult a general physician who can understand your condition better
- Book doctor appointment online and a specialist will get in touch with you immediately
- Ask a doctor online about your symptoms, problems, condition, medication, and more during your consultation
- Online doctor consultation at MFine may require you to submit previous medical records, lab results, etc. so the doctor can better understand your condition
- Post the teleconsultation, you can get follow-ups with your doctor
- You can also order medicines online from the MFine app
- You can also get lab tests done at home
C. Which online doctor should I see?
If you are aware of your condition, you should consult with a doctor of the speciality your condition falls under. For example, if you suffer from back pain or fracture, you should see an orthopedician . If you suffer from irregular periods, you should consult a gynecologist. But if you are unable to understand your symptoms, it will be best to consult doctor online such as a general physician. They will assess your symptoms and diagnose the problem and may refer you to another specialist if needed.
You can also consult doctors online if you simply require a second opinion/ recommendations. For instance, if you need a second opinion for your child’s vaccination schedule, you should consult a pediatrician who can provide you with a complete vaccination chart to follow. If you require a recommendation for your baby’s diet, you should consult a pediatric-dietitian who can provide you with a personalized Indian baby food chart that caters to your child’s nutritional needs!
D. Can I choose a specific doctor to consult with?
Yes, you can avail online consultation with a doctor of your choice. With multiple doctors in various specialties and cities, you can select a doctor based on their profile. You can read about their years of experience, the hospital they work at, and more, on their page. You can also check the proximity of the doctor to your location in case you would like a quick consultation before seeing them for a physical checkup. With MFine, you can always rest assured that youronline medical consultation promises quality care and hospitality.
E. Can I get a prescription after an online medical consultation?
After your online medical consultation, your doctor may prescribe you with medicines needed to recover your health. To get a complete and accurate diagnosis of your condition, the doctor may also recommend you to take tests and health check-ups for specific conditions like thyroid, diabetes, PCOD, liver, and kidney function. MFine takes qualification and relevant experience into consideration before partnering with doctors online to provide you with valid prescriptions and expert medical advice.
F. Is my online medical consultation secure?
With MFine, you can consult doctor online without having to worry about privacy. We ensure that your interaction with a doctor online remains confidential. Your medical history, diagnosis results, and records will also be stored in a safe and secure database.